Introduction to Golden Hearts Casino
Golden Hearts Casino is a well-known social and sweepstakes casino that caters to U.S. residents aged 18 and over, with the exception of those in Washington, Michigan, Idaho, and Nevada. This casino offers a unique blend of social gaming and sweepstakes opportunities, making it a popular choice for players who enjoy a mix of entertainment and the chance to win real prizes. Unlike traditional casinos, Golden Hearts Casino does not require a gambling license, which broadens its accessibility and appeal.
Sign-Up Bonus and Coins System
New players at Golden Hearts Casino are welcomed with a generous sign-up bonus of 250,000 Gold Coins and 3,000 Free Sweeps Coins. This bonus is available without any purchase, allowing players to explore the casino’s offerings without financial risk. The casino operates on a dual coins system: Gold Coins and Sweeps Coins. Gold Coins are used for social gaming and can be purchased but not redeemed for cash. In contrast, Sweeps Coins are used for sweepstakes play and can be won during gameplay, offering the chance to redeem them for real money prizes or gift cards.
Game Selection and User Experience
Golden Hearts Casino offers a diverse selection of casino-style games, including slots, scratch cards, video poker, and bingo. Some of these games are exclusive to the site, providing a unique gaming experience. The website features a simple navigation system with an intuitive layout, making it easy for players to switch between Gold Coins and Sweeps Coins. The distinct color coding—gold for Gold Coins and green for Sweeps Coins—enhances the user experience. Additionally, no app download is required, as the site functions well on both desktop and mobile browsers.
Customer Service and Support
Golden Hearts Casino provides comprehensive customer service through a help center that includes FAQs and chat support. The chat feature starts with a bot but allows players to leave messages for further assistance. This ensures that players can get the help they need promptly, enhancing their overall gaming experience.
Payment Options and Licensing
Purchases of Gold Coin packages can be made using credit/debit cards, Apple Pay (for Apple users), or Skrill. As a social casino, Golden Hearts Casino does not require traditional gambling licenses. Account verification can be done via mobile phone number or photo ID issued in the USA, ensuring a secure and straightforward process for players.
Rewards Program and Recent Changes
While Golden Hearts Casino does not have a traditional loyalty program, it offers a refer-a-friend program. Players can earn rewards of 5,000 Sweeps Coins per successful referral who makes a purchase of $10 or more in Gold Coins. It’s important to note that the casino recently removed its charity element, which previously allowed players to earn Gold Coins through donations. This change took effect on July 31st, 2024.
Final Thoughts and Rating
Golden Hearts Casino provides an enjoyable gaming experience with its unique mix of classic and modern slot games. The site stands out by offering strong support resources and maintaining simplicity in its operations without requiring app downloads. Overall, Golden Hearts Casino is a great choice for players looking for a social gaming experience with the added excitement of sweepstakes opportunities.